FAQs about HIXIH

All HIXIH commercial truck tires come with a standard 3-year manufacturer's limited warranty covering defects in workmanship and materials.

Claims can be submitted through your dealer or distributor only. Documentation of the tire’s serial number, proof of purchase, and photos may be required.

Workmanship and material defects. Damage from road hazards, improper maintenance, or misuse is not covered.

Road hazard damage includes: • Cuts, punctures, impact breaks • Sidewall damage, bruising, stone drilling • Damage from curbs, potholes, or collisions This type of damage is not covered under standard warranty.

Misuse refers to conditions outside normal operating standards, such as: • Underinflation or overinflation • Using mismatched or poorly maintained equipment • Overloading beyond rated capacity • Reckless or abusive driving habits (e.g., excessive speeding, hard cornering) • Operating the tire outside its intended application These situations are not covered under warranty.

Check the DOT Date Code on the tire sidewall. The four digits indicate the week and year of production (e.g., "2625" = 26th week of 2025).

No. Only new tires purchased from authorized dealers are eligible for warranty claims.

Yes, the warranty coverage period is based on manufacture date.

No. HIXIH Tire USA's limited warranty applies only to tires sold and used within the United States. For support abroad, please contact your local distributor.